These Terms govern the use of shop.labrasiliana.it\/ and any other Agreement or legal relationship
with the Controller in a binding manner.
The User\/Customer is requested to read this document carefully.
Shop.labrasiliana.it\/ is a service of Torrefazione La Brasiliana s.r.l. and refers to<\/p>\n\n\n\n
<\/p>\n\n\n\n
LA BRASILIANA sells its products via the Website in Europe, Switzerland and England. Requests
Purchases made via the Site that require a delivery address outside of these territories will not be
to be accepted and processed by LA BRASILIANA \u2013 for these please write to customer service.
The languages available for concluding the contract with LA BRASILIANA are Italian and English.
Before making any purchases through the Website, the Customer declares to have read and understood these
Terms and Conditions, as well as all information provided during the purchase process and the contents
of the following sections: Terms and Conditions, Privacy Policy and to accept them in full without reservation
Any.<\/p>\n\n\n\n
To use the Service, the User can open an account by providing all the required data and information.
in a complete and truthful manner.
It is not possible to use the Service without opening a User account.
It is the responsibility of Users to keep their login credentials secure and preserve their
confidentiality. By creating an account, the User accepts full responsibility for all activities
log in with their access credentials. Users are required to inform LA BRASILIANA
immediately and unequivocally via Customer Service should they believe their information
personal ones, such as the User account, login credentials or personal data, have been compromised,
unlawfully disseminated or removed.
<\/p>\n\n\n\n
a) Registration requirements<\/p>\n\n\n\n
Registration of a User Account on shop.labrasiliana.it\/ is subject to the conditions detailed below.<\/p>\n\n\n\n
b) Account Closure, Suspension and Cancellation
The User is free to close their account and cease using the Service at any time,
contacting Customer Service.
LA BRASILIANA reserves the right to suspend or cancel a User's account at any time
at its sole discretion and without notice, should it deem it inappropriate, offensive or contrary to these
Terms and Conditions. The suspension or cancellation of the account does not grant the User any right to compensation,
reimbursement or compensation. The suspension or cancellation of an account due to causes attributable to the User shall not
exempts the User from payment of any applicable fees or prices.<\/p>\n\n\n\n
ORDER and CUSTOMER SERVICE
Can I order via:
\u2013 telephone: 0532 975190
\u2013 Postal address and registered office: Torrefazione La Brasiliana s.r.l. \u2013 Via V. Veneziani, 51 44124 Ferrara (FE)
\u2013 Internet: www.labrasiliana.it
For any information or complaints, please contact LA BRASILIANA Customer Service, Via V.
Veneziani, 52 \u2013 Ferrara 44124 (FE)
\u2013 Telephone: 0532 975190
\u2013 E-mail: info@llabrasiliana.it
LA BRASILIANA offers the products for sale within the limits of available stock at the time of the order.
purchase, and reserves the right to refuse an order, set purchase limits or demand payment
anticipated, particularly in the event of unpaid invoices, credit risk, or insolvency.
<\/p>\n\n\n\n
Contract conclusion methods
To purchase one or more products on the Website, the Customer must complete and electronically submit to LA
BRASILIANA the respective order form (hereinafter the \u201cPurchase Order\u201d) following the instructions
progressively provided during the purchase process. All stages of the purchase process are
clearly described through the pages of the Website and its related texts and graphics. The characteristics of the
The selected products will be specified during the purchase procedure. Although the Products on
shop.labrasiliana.it\/ are presented with the maximum technical accuracy possible, the
representation on shop.labrasiliana.it\/ via any means (including, where applicable, materials
graphics, images, colours, sounds) should be understood as a mere reference and does not imply any guarantee
regarding the characteristics of the product purchased.
In the Purchase Order, displayed in its entirety immediately before the conclusion of the
contract and in any case, before any payment is made, information is provided regarding
summary of the essential characteristics of each ordered product, the price (including all
Applicable taxes and duties) and any applicable shipping and\/or handling charges.
By transmitting the Purchase Order electronically, the Customer unconditionally accepts and undertakes
to observe in dealings with LA BRASILIANA regarding the purchase, these Conditions of Sale.
By sending the \u201cOrder Confirmation\u201d email, LA BRASILIANA hereby acknowledges receipt of
order and of having submitted it to the data verification and product availability check process. The contract
will be considered concluded when we send a subsequent email of \u201cConfirmation of
shipping\u201d, which will contain information regarding product dispatch and the estimated delivery date
delivery. The purchase order will be stored in our database for the necessary period of time
for evasion and in any case not beyond the legal deadlines.
LA BRASILIANA reserves the right not to process purchase orders that are incomplete or incorrect or not
consistent with the commercial policy of these terms and conditions of sale, as well as in the event of the occurrence of
unavailability of the ordered products. In such cases, we will inform you that the contract has not been
concluded, and that LA BRASILIANA did not proceed with the purchase order, specifying the reasons. In
particular, should the products presented on the website no longer be available or for sale at the time of your
access to the site, or at the moment of sending the order form, LA BRASILIANA will inform you
promptly any unavailability of the products. In such cases, the contract will not be concluded and any
already concluded for any reason, it will be automatically understood as resolved and no amount will be
charged.
Any contractual or extra-contractual liability for direct or indirect damage to persons and\/or property
liability arising from the non-acceptance of an order for the reasons stated above is expressly excluded.
Through shop.labrasiliana.it\/, users could have access to resources provided by third parties. The users
acknowledge and accept that LA BRASILIANA has no control over such resources and that therefore does not
are responsible for their content and availability. The terms and conditions applicable to resources provided by third parties, including
including those applicable to any content rights grants, are determined by the third parties themselves and
regulated by their respective terms and conditions or, in their absence, by law.
<\/p>\n\n\n\n
PAYMENTS<\/p>\n\n\n\n
For purchases made on-site or in-store, full payment is required at the time of
collection of goods at the premises or shop.
For purchases made on the Website, any credit card payment is due and payable
immediately. Credit card details will be encrypted during the transaction for reasons of
Safety.
Payment for orders can be made:
a) with a Visa \/ MasterCard \/ American Express credit card;
b) through the PayPal platform, by selecting it during the purchase process, you will be
redirected to the secure PayPal servers where, by logging in with your credentials, you can complete the
Payment by credit card, bank account or e-wallet.
The price for the purchase of the products and any shipping costs will be charged at the time of
dispatch of purchased products.
Financial information (e.g. credit\/debit card number or expiry date)
will be forwarded, via encrypted protocol, to the banks providing the relevant payment services
electronic remote access, without third parties being able to access it in any way. Furthermore, such information,
will never be used by LA BRASILIANA except to complete the procedures related to your purchase and
to issue the relevant refunds in the event of any product returns, following the exercise of your
Right of withdrawal.
To request the issuance of an invoice, you must send a request within 5 days of purchase.
to the email address info@labrasiliana.it or contact the number 0532 975190, providing the details of
Billing.<\/p>\n\n\n\n
a) Non-delivery
LA BRASILIANA shall not be held liable for any delivery errors resulting from inaccuracies or
omissions made by the User in completing the purchase order, nor for any damage or delays
interventions after delivery to a courier instructed by the User and not proposed or approved by LA
BRASILIANA. In the event that the goods are not delivered or collected at the established time or within the established deadline,
will be returned to A LA BRASILIANA, who will contact the User to schedule a second attempt
delivery or agree further provisions. Unless otherwise specified, any attempt to
delivery from the second will be borne by the User.<\/p>\n\n\n\n
How quickly and how is the refund made? LA BRASILIANA will refund the
payments received from the Customer, including shipping costs invoiced at the time of purchase, within 14 days of the
day on which it is informed of the decision to withdraw. The refund will be made using the same method
payment method used by the Customer for the initial transaction, unless the Customer has expressly
agreed otherwise. LA BRASILIANA may withhold reimbursement until it has received the goods or
until the customer has proved that they have been returned, whichever comes first.
These conditions shall also apply to returns from the Vatican City, Republic of San Marino,
Livigno and Campione: in this case LA BRASILIANA will pay for customs permits and the
taxable taxes.
The conditions of withdrawal set out in this Article apply exclusively in respect of Consumers
Europeans.
For any further information on exercising the right of withdrawal, the Service can be contacted
Clients.<\/p>\n\n\n\n
b) Products excluded from the right of withdrawal and return.
In accordance with Article 59 of the Consumer Code, for hygienic and sanitary reasons, they are
excluded from the right of withdrawal and return:
(c) Food products
Coffee, capsules, pods, biscuits, chocolate, sugar and other foodstuffs, purchased at the premises or
through online or telephone channels, which risk deteriorating or expiring quickly. Once the
product leaves the control of LA BRASILIANA, the traceability necessary to guarantee the
safety, proper storage and suitability for resale. For these reasons, returned food products
cannot be put back on the market and must be destroyed. Added to this are considerations of
sustainability related to the courier's pick-up of the product and its environmental impact.
For purchases made on the premises, once you leave the point of sale, you will not be able to exchange
or replacement of foodstuffs. It is therefore the customer's responsibility to verify quantity and condition
of the products upon delivery and report any anomalies to the staff before leaving the
shop.
d) Exceptions
Returns are only permitted if the defect was not reasonably detectable at the time of purchase
(e.g. crushed capsules inside a sealed package, packaging defects not visible externally) or
in the event of an error on the part of LA BRASILIANA with respect to the order placed. In such circumstances, LA BRASILIANA
may proceed with replacement after verification.<\/p>\n\n\n\n
Following the completion of the registration procedure and receipt of the balance of the price, the
The Seller will send a confirmation communication to the email address provided by the Buyer.
With such confirmation, your place on the chosen Course is hereby confirmed and reserved in the Buyer's name.
e) Cancellation or postponement of the Course (or Experience) by the Seller
Torrefazione La Brasiliana S.r.l. reserves the right to cancel or postpone the Course (or the Experience) due to
due notice in case of force majeure or for failure to reach the minimum number of participants. In that case, it will give
communication to the Buyer at the e-mail address provided at registration and will, at its discretion
this last one
I. for a full refund of the registration fee paid, to the exclusion of any other form
compensation;
II. to the issue of a voucher equal to the value, spendable for enrolment in another course offered by
Seller.<\/p>\n\n\n\n
The foregoing also applies to any claims asserted by third parties (including, but not limited to
For example, the customers of LA BRASILIANA) in relation to LA BRASILIANA regarding Digital Products
Provided by the User, such as claims regarding compliance.
i) Limitation of liability for User activities on shop.labrasiliana.it\/
Save where otherwise specified and subject to applicable legal provisions, all claims are excluded.
indemnify the Owner (or any individual or legal entity acting on their behalf).
The foregoing does not limit the Controller's liability for death, personal injury or physical integrity.
mental, damages arising from the breach of essential contractual obligations, such as strictly
necessary for the achievement of the cause of the contract, and\/or for damages caused by wilful misconduct or gross negligence,
provided that the use of shop.labrasiliana.it\/ by the User has been proper and correct.
Unless the damage was caused through wilful misconduct or gross negligence or affects life and\/or personal integrity,
Whether physical or mental, the Holder's liability is limited to the typical damage for the type of contract and foreseeable.
at the time of completion.<\/p>\n\n\n\n
The European Commission has introduced an online platform for alternative dispute resolution
controversies that favour the out-of-court settlement of disputes relating to and arising from sales and
Online service agreements.
Therefore, any consumer residing in Europe or in Norway, Iceland or Liechtenstein can make use of this
platform for resolving disputes arising from online contracts. The platform is available
Whom.
Please note that from 20 March 2025, it will no longer be possible to submit new complaints regarding
platform, but it can be used until 19 July 2025 for claims submitted by 20 March 2025.
The platform will be discontinued from 20 July 2025 following the adoption of the EU Regulation
2024\/3228.<\/p>\n\n\n\n
Intellectual Property
Without prejudice to any more specific provision contained in the Terms, the intellectual property rights
industrial, such as copyrights, trademarks, patents, and designs relating to shop.labrasiliana.it\/
are exclusively held by the Owner or its licensors and are protected by the regulations and
international treaties applicable to intellectual property.
All trademarks \u2013 words or figurative \u2013 and any other distinctive signs, company names, service marks,
illustration, image or logo that appears in connection with shop.labrasiliana.it\/ are and remain the
exclusive property of the Holder or its licensors and are protected under legislation and treaties
international provisions applicable to intellectual property.<\/p>\n\n\n\n
Accessibility
The Data Controller undertakes to make the content accessible to Users with disabilities. If Users have a
disability and are unable to access any part of shop.labrasiliana.it\/ due to it, are
required to report it, including a detailed description of the problem encountered. If the problem is
easily identifiable and solvable based on standard IT tools and techniques
sector, the Data Controller undertakes to resolve it promptly.<\/p>\n\n\n\n
SERVICE INTERRUPTION
To ensure the best possible level of service, LA BRASILIANA reserves the right to suspend the Service for
for maintenance, system updates or any other modifications, with appropriate notification
To the users.
Within the limits of the law, LA BRASILIANA reserves the right to suspend or cease the Site's activity entirely.
in the event that the Service ceases to operate, LA BRASILIANA will endeavour to allow Users to extract
its personal data and information and will respect Users' rights regarding the continued use of
product and\/or compensation, according to the provisions of law.
Furthermore, the Online Service may not be available due to reasons beyond reasonable control.
control of LA BRASILIANA, what are the causes of force majeure (e.g. infrastructural malfunctions,
blackout etc.).<\/p>","protected":false},"excerpt":{"rendered":"
Termini e condizioni generali di vendita Questi Termini disciplinano l\u2019utilizzo di shop.labrasiliana.it\/ e qualsiasi altro Accordo o rapporto giuridicocon il […]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-1230","page","type-page","status-publish","hentry"],"yoast_head":"\n